Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this to show you ads on other websites that are more relevant to your interests and for other reasons described in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sale," "sharing," or "targeted advertising" under certain US state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you wish to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will treat this as a request to opt out of activities that may be considered a "sale" or "sharing" of personal data or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Orders

You can place an order by adding the desired product to your shopping cart and completing the checkout process. Once the payment has been successfully processed, you will receive an order confirmation.

If you wish to change or cancel your order, please contact our customer service as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

After placing an order, you will receive a confirmation email with the details of your order.

Shipping

All orders are processed and shipped within 1–3 business days (Monday to Friday, excluding holidays).

Estimated delivery time is 5–9 business days worldwide, depending on your shipping location and local delivery services.

The total delivery time consists of:

Processing time + shipping time

On average, the total delivery time can be 6–12 business days.

Yes, we ship to most countries worldwide. Please note that we cannot ship to some remote islands or specific regions.

Shipping costs are automatically calculated during checkout and depend on your location.

Yes. Orders over €50 qualify for free shipping.

Delays can occur due to:

busyness at carriers
customs controls
public holidays
unforeseen logistical circumstances

Unfortunately, we have no control over these external factors.

Payments

We accept the payment methods displayed on our website during checkout.

Yes. Payments are processed through secure payment providers. We do not store full credit card details on our servers.

Returns

Yes. You can return your order within 14 days of receipt without stating a reason.

To be eligible for a return:

the product must not be damaged
the product must be in its original condition
the product must be in its original packaging if possible

Return address:

Wold 10 03
8225AA
Netherlands

Once we have received and checked the return, the refund will be processed via the original payment method. This may take
3–10 business days depending on the bank or payment provider.